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As ODEON Tourism, we continuously enhance our corporate structure—established in line with international standards—through our quality management practices guided by the principle of continuous improvement.ODEON Tourism is the first company in Turkey to receive the ISO 9001 Quality Management System Certificate covering the full scope of travel agency services. This journey has continued across our subsidiaries through services in tour operations, accommodation, and security, and has been supported by various international standards such as ISO 14001 Environmental Management System, ISO 45001 Occupational Health and Safety, ISO 10002 Customer Satisfaction, ISO 39001 Road Traffic Safety, and ISO 22000 Food Safety. ODEON Tourism is also certified with ISO 9001:2015 Quality Management System and ISO 10002:2018 Customer Satisfaction Management System.Through these management systems, ODEON Tourism aims to meet customer needs and expectations in the best possible way, provide products and services at the highest quality standards, and ensure maximum customer satisfaction on a continuous basis.
At ODEON Tourism, we consider our human capital as our most valuable asset, and we act with the awareness that our corporate success is built on the strength of our employees.
Corporate Culture and Vision:We believe that our corporate culture is the key element that provides long-term competitive advantage. We recognize that the most important factor in creating and sustaining this culture is our employees.
Right Person for the Right Job:We adopt the principle of “the right person for the right job” in our recruitment processes, selecting candidates whose qualifications best match the requirements of each role.
Seniority and Commitment:We view the fact that our employees stay with us longer and leave at lower rates compared with general market averages as a key indicator of our strong employee commitment and institutional memory, and we support long-term engagement.
Participatory Management:We motivate our employees through a constructive, transparent, and participatory management approach.
Training and Development:We plan and implement our training and career development programs in line with company goals, personal objectives, and competencies, following the principle of equal opportunity.
Employee Rights and Value Creation:We protect and support all employees who contribute value to our guests, customers, company, colleagues, and the society in which we operate.
As ODEON Tourism, we continuously enhance our corporate structure—established in line with international standards—through our quality management practices guided by the principle of continuous improvement.ODEON Tourism is the first company in Turkey to receive the ISO 9001 Quality Management System Certificate covering the full scope of travel agency services. This journey has continued across our subsidiaries through services in tour operations, accommodation, and security, and has been supported by various international standards such as ISO 14001 Environmental Management System, ISO 45001 Occupational Health and Safety, ISO 10002 Customer Satisfaction, ISO 39001 Road Traffic Safety, and ISO 22000 Food Safety. ODEON Tourism is also certified with ISO 9001:2015 Quality Management System and ISO 10002:2018 Customer Satisfaction Management System.Through these management systems, ODEON Tourism aims to meet customer needs and expectations in the best possible way, provide products and services at the highest quality standards, and ensure maximum customer satisfaction on a continuous basis.
At ODEON Tourism, we consider our human capital as our most valuable asset, and we act with the awareness that our corporate success is built on the strength of our employees.
Corporate Culture and Vision:We believe that our corporate culture is the key element that provides long-term competitive advantage. We recognize that the most important factor in creating and sustaining this culture is our employees.
Right Person for the Right Job:We adopt the principle of “the right person for the right job” in our recruitment processes, selecting candidates whose qualifications best match the requirements of each role.
Seniority and Commitment:We view the fact that our employees stay with us longer and leave at lower rates compared with general market averages as a key indicator of our strong employee commitment and institutional memory, and we support long-term engagement.
Participatory Management:We motivate our employees through a constructive, transparent, and participatory management approach.
Training and Development:We plan and implement our training and career development programs in line with company goals, personal objectives, and competencies, following the principle of equal opportunity.
Employee Rights and Value Creation:We protect and support all employees who contribute value to our guests, customers, company, colleagues, and the society in which we operate.
PLAYING AN ACTIVE ROLE IN EVERY STAGE OF TOURISM
Odeon Tourism does not only provide destination services but also operates across a wide range of activities, including tour operations, accommodation, security, and travel organization. This diversity enables Odeon Tourism to maintain multiple revenue streams and create a strong, sustainable business model.
PLAYING AN ACTIVE ROLE IN EVERY STAGE OF TOURISM
Odeon Tourism does not only provide destination services but also operates across a wide range of activities, including tour operations, accommodation, security, and travel organization. This diversity enables Odeon Tourism to maintain multiple revenue streams and create a strong, sustainable business model.